Vacancies

Grassroutes Leisure is one of the UKs largest trade wholesaler of products and accessories for leisure vehicle builders. Our customers include some of the largest builders and converters of campervans, caravans, motorhomes, horseboxes and boats. As part of our on-going expansion, we currently do not have any vacancies, but if you think your skills would be useful to our business, please feel free to make contact with us to introduce yourself.



Customer Services Assistant

Based in Wincanton (Somerset), Grassroutes Leisure is one of the UK’s largest trade wholesalers of leisure vehicle products and accessories. Our customers are some of the largest manufacturers, builders, converters of leisure vehicles and other portable habitation units. As part of our ongoing growth, we are now looking to appoint a Customer Services Assistant.

We are looking for an experienced administrator to work along side our customer services team and help with our customers and customer sales enquiries on the phone and via email.

The successful candidate will interact with our customers to provide and process information in response to inquiries, concerns and requests about our products and services. You will also be involved in customer order data entry. Please note that there are a lot of administrative duties so experience in administration is required.

Experience required:

  • Numerically accurate
  • Customer facing
  • Confident with phone based sales enquiries
  • Order processing and data entry
  • Administration experience
  • Strong communication skills both spoken and written.
  • Customer services experience and proven track record
  • Effective problem-solving, time, and project management skills
  • Proficient in MS Office Suite
  • Effective telephone and email skills

Want to know more? Please email sue@grassroutesleisure.co.uk

 

 


Privacy Statement

Grassroutes Leisure is committed to protecting your personal data and as such all information you send us will be treated in strictest confidence and will not be retained following completion of the recruitment process except as required by law (we have to keep records of applicants for a 6 month period post appointment) or with your permission if you agree for us to hold your data in case a suitable alternative post should become available for which we feel you may be suitable.  If you do not want us to hold your CV after the application process is concluded, you have the right to request that your CV is deleted from our system by emailing us.

We may also share your application with our retained Human Resource Consultant from Prospero HR in order to assist with the recruitment and selection of the candidates and our consultant will correspond directly with you during the process.  You will also be advised by them of their policy when contacted but they will apply the same confidentiality and data protection policies that Grassroutes Leisure apply in accordance with the requirements under the General Data Protection Regulations requirements.